i've been talking back and forth with the support team at epic, and we got mine working, heres how: the issue (for me) is that i'm using a mac and the
default unarchiving software for me is stuffit expander, for some reason stuffit doesnt understand these .zip files so they led me to this other, FREE
unarchiving software, which you can get here: http://wakaba.c3.cx/s/apps/unarchiver.html once i
installed that, just double click the .zip file again and it opens it all up, just make sure you have you're settings so it doesnt hide it somewhere on
your comp http://wakaba.c3.cx/s/apps/unarchiver.html http://wakaba.c3.cx/s/apps/unarchiver.html http://wakaba.c3.cx/s/apps/unarchiver.html click any of them! they's all the same thing!
If you're having issues with your .zip files READ HERE
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 Speck |
If you're having issues with your .zip files READ HERE |
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Posts: 369 (10/07/08 6:21 PM) Cause love is an inkless pen |
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cardboardbear |
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Posts: 79 (10/07/08 9:10 PM) |
Great to hear they responded. Any word on the problem with Not Animal? For that it isn't an issue with the zip, I'm just getting a text file that says:
Your zip file is currently being processed. Please allow up to 72 hours for your zip file to be ready for use. And now I'm locked out from downloading again. |
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Speck |
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Posts: 373 (10/07/08 9:18 PM) Cause love is an inkless pen |
i e-mailed support@hipdigital.com, its the e-mail they give on the site, they helped me out
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eitsirhc3 |
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Posts: 3814 (10/07/08 10:08 PM) |
thanks for posting that speck... i haven't tried downloading mine yet, waiting for the kinks to work out.
 but i'm glad to hear that someone go back
to you though, that's pretty cool.
-Christie-
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cardboardbear |
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Posts: 80 (10/07/08 10:59 PM) |
Yeah. I'll let you guys known when I hear back about Not Animal.
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CoffeyC2 |
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Posts: 68 (10/08/08 10:18 AM) Cause love is an inkless pen |
you're a life saver! I was about to have a heartattack when my file wouldn't open.
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CoffeyC2 |
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Posts: 69 (10/08/08 10:36 AM) Cause love is an inkless pen |
this isn't a big deal, but I thought it was weird... The artwork provided in my Itunes with the digital download code is the "not animal" cover.
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cardboardbear |
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Posts: 81 (10/08/08 7:53 PM) |
They got back to me with a new download code, and now I've got both downloads! Ahhh! So excited!
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Speck |
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Posts: 377 (10/09/08 9:14 PM) Cause love is an inkless pen |
glad to hear i was able to help! i know the pain of trying to open the file and watching error messages pop up endlessly. it was a sad night.
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eitsirhc3 |
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Posts: 3817 (10/09/08 9:20 PM) |
that's great news cardboardbear... glad everything got worked out with your downloads!
-Christie-
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SeanLovesMargot |
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Posts: 3 (10/13/08 3:51 PM) |
I've emailed both support email addresses that have been mentioned twice, and still haven't heard anythng. Anyone know if it takes awhile for them to
respond?
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jshayden |
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Posts: 1 (10/15/08 8:25 AM) |
For all of you Mac users: There is no need to download any new software. Simply open a terminal, and execute the following:
cd Desktop (I'm assuming you downloaded the zip files to your desktop) unzip Animal!.zip unzip Not_Animal.zip Et voila! |
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